Accessibility Statement
Introduction
We are committed to making our website, https://www.eglo.com/ , accessible in accordance with applicable accessibility legislation, including the Austrian Accessibility Act (Barrierefreiheitsgesetz, BaFG). Our goal is to provide all users, including people with disabilities, with easy and unrestricted access to our digital services.
This Accessibility Statement describes the current level of accessibility of our website, the measures implemented to remove barriers, and the available contact and complaint procedures.
Scope of this Statement
This Accessibility Statement applies to the website:
Description of Services
Through this website, we provide the following services:
Online sale of lighting products, including luminaires, lamps, lighting accessories, and decorative items via our online shop
Product information, including detailed descriptions and technical specifications of our lighting products
Blog articles covering lighting solutions and interior design topics
FAQ section with answers to frequently asked questions about products and services
Applicable Accessibility Requirements
Our website is subject to the requirements of the Austrian Accessibility Act (BaFG). The applicable technical standards are based on:
European Standard EN 301 549
Web Content Accessibility Guidelines (WCAG) 2.1, Conformance Level AA
EU Directive 2019/882 (European Accessibility Act)
Compliance Status
Our website complies with the requirements of the Austrian Accessibility Act (BaFG) and conforms to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA.
Technical Implementation
AI-Based Optimization
Our website uses an AI-powered application that continuously improves accessibility in the background. This application adjusts the website’s HTML code and optimizes functionality and behavior for screen readers and keyboard navigation.
ARIA Support
We implement Accessible Rich Internet Applications (ARIA) attributes and various behavioral adjustments to ensure that users relying on screen readers can read, understand, and interact effectively with website content and functionality.
Supported User Profiles
Our website provides dedicated accessibility profiles for different user needs:
Seizure-safe profile : Reduces the risk of seizures by eliminating flashing animations and hazardous color combinations.
Vision impairment profile : Offers adjustments for various visual impairments, including tunnel vision, cataracts, glaucoma, and similar conditions.
Cognitive disability profile : Provides assistance for users with autism, dyslexia, and other cognitive impairments.
ADHD-friendly profile : Reduces distractions and visual noise to improve focus and concentration.
Screen reader profile : Optimized for screen readers such as JAWS, NVDA, VoiceOver, and TalkBack.
Keyboard navigation profile : Enables complete website navigation and functionality using only a keyboard.
Accessibility Features
Screen Reader Optimization
Meaningful form labels
Descriptions for interactive icons
Validation assistance for form inputs
Role assignments for buttons, menus, and dialog windows
Automatic image descriptions using AI-based object recognition
OCR technology for recognizing text contained in images
Keyboard Navigation
Full navigation using the Tab and Shift+Tab keys
Dropdown menu control using arrow keys
Closing interactive elements with the Escape key
Activating buttons and links with the Enter key
Content skip links using Alt+2
Keyboard shortcuts :
M = Menus
H = Headings
F = Forms
B = Buttons
G = Graphics
Customizable Display
Adjustable font type, size, spacing, and line height
Multiple contrast profiles (light, dark, inverted, monochrome)
Customizable color settings for headings, text, and backgrounds
Highlighting of important elements
Option to stop animations for users with photosensitive epilepsy
Audio muting functionality
Compatibility
Our accessibility solutions are compatible with:
Browsers
Google Chrome
Mozilla Firefox
Apple Safari
Opera
Microsoft Edge
Screen Readers
JAWS
NVDA
VoiceOver
TalkBack
Assistive Technologies
Various assistive technologies and accessibility tools
Non-Accessible Content
Despite our ongoing efforts, some areas may still present accessibility limitations:
PDF Documents : Some older PDF files may not be fully accessible. We are continuously working to replace them with accessible versions.
Third-party videos : Videos provided by third-party platforms may have limitations regarding subtitles or audio descriptions.
We continuously work to identify and remove existing accessibility barriers.
Consumer Information
Company : EGLO Online GmbH
Address : Heiligkreuz 22, 6136 Pill, Austria
Email : online.support@eglo.com
Website : https://www.eglo.com/
Reporting Accessibility Issues and Contact Information
If you encounter accessibility barriers on our website or require assistance using our services, please contact us. We welcome your feedback and strive to resolve reported issues as quickly as possible.
Contact
Email : online.support@eglo.com
Postal qddress : EGLO Online GmbH, Heiligkreuz 22, 6136 Pill, Austria
We generally respond to inquiries within five business days.
Complaint and Enforcement Procedure
If you are not satisfied with our response to your accessibility-related enquiry, you may contact the responsible market surveillance authority.
Responsible Market Surveillance Authority
Social Ministry Service (Sozialministeriumservice) – Market Surveillance for Digital Accessibility
Website:
https://www.sozialministeriumservice.gv.at/
Preparation of this Statement
This statement was prepared through internal and external assessments using the following methods:
Automated testing with accessiBe tools
Manual accessibility reviews
Testing with assistive technologies
Evaluation of user feedback
Updates to this Statement
This statement has been prepared with due care and is reviewed and updated regularly to ensure compliance with current accessibility requirements and standards.
Created on : 26 June 2025
Last updated : 26 June 2025